[Resolved] Whirlpool India — repair cost | |||
Machine was not working so i called customer care and they have send some person for repair after - 1st inspection service guy said the door switch / lock has broken and has he will raise the indent to company and it will take 2 working days to received the spare part and will fix once it is received. - 2nd inspection after two days he came and fixed the lock and machine dint run so he said there is problem with board and again he said it will take 2 days as there company must raise indent once we receive we will come and repair. - 3rd inspection yesterday he came and fixed the "board" but machine dint work it displayed error message, so he said i have another board i will fix this and check but again it dint work it displayed message "dem", so he called some person and took his help and solved the problem. The charges which he charged is : Door switch / lock : rs. 4800 (Including tax) Sc power pcb main board : rs. 12, 500 (Including tax) Washing machine model : whirlpool 7 kg fully automatic front load white (Supreme care 7014) - my doubt is what will be the repair cost of pcb main board as new machine only we brought for rs. 26, 000/- - what will be the warranty period pcb main board. Was this information helpful? | |||
Mar 1, 2020 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Dec 31, 2019 Whirlpool India Customer Care's response Dear Team, In this case we are working on the below mentioned concern and update the status shortly. Regards, Whirlpool Support Verified Support Jan 25, 2020 Whirlpool India Customer Care's response Dear Team, We got it checked with the service team and confirmed that customer's appliance issue has been resolved. Same communication has been confirmed with the customer. Regards Whirlpool Support | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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