[Resolved] Whirlpool India — replacement of fridger's cover
C
choudhary1968@
from Delhi, Delhi
Sir, i have made a complaint to your company representative vide mobile no.[protected] regarding replacement of fridge's cover. Your representative told me to deposit rs.1155 in your company account no.[protected] ifsc code kkbk0004329 in kotak mahindra bank. I have deposited required amount of rs.1155 vide transction id p1908201059377283479710 on 20.08.2019 at 10.59am. But i am sorry to say that the cover has not been replaced as yet. Please look into the matter and do the needful urgently.
Regards
Ram pal choudhary
890 z type qtrs. Timarpur, delhi-110054
Was this information helpful?
No (0)
Yes (0)
Oct 7, 2019
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
Whirlpool India Customer Care's response Dear Team,
We are working on the customer's concern and will share you the further updates shortly.
Regards,
Whirlpool Support.
Verified Support
Sep 06, 2019
Whirlpool India Customer Care's response Dear Team,
As discussed with our services team, we got to know that customer had repaired his appliance from local vendor. As per company policy work would be done on chargeable basis. Same communication shared with customer.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment