[Resolved] Whirlpool India — the problem of cooling of the refrigerator within the period of 2 years
A
Aneri94
from Mumbai, Maharashtra
Address:
By Aneri Shah, Pune, Maharashtra, 411037
We had purchased a whirlpool refrigerator in 2017 with 10 y warranty for compressor and 1 year for other parts. Immediately after 1.5 years the refrigerator had to be prepared. The whirpool sqaure parts are not available in the market and they are charging visiting fee of rs. 500 and told that the heater and compressor are to be replaced which are not in warranty which costs 5800. There are no other lists and prices of sqaure parts available even on the website. Please resolve our query and tell the exact cost of the heater and compressor. It is not advisable to buy whirlpool products as the sqaure parts costs are much higher than market that too within 2 years of purchasing new product.
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Dec 28, 2019
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Whirlpool India Customer Care's response Dear Team,
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