[Resolved] Whirlpool India — the product delivered is damaged. i sent my product in good condition but it is damage in return. | |||
On 05/07/2019 i request for a service regarding water leakage & loud much noise to the customer care of whirlpool vide complaint no.co [protected] and suddenly on the same day itself the technician of whirlpool (Hi-tech solutions whirlpool authorised service centre tc 16/1561 (6) nr. Ananthapuri auditorium jagathy thycaud p o trivandrum-14 ph:[protected], 2327542 mob: [protected] email: hitech. [protected]@yahoo.co.in) arrived and inspected the machine and identified that the bearing of the device got damaged and need to replace the same & told that he has to take this machine to our service centre and charged a visiting charge of rs.472/-after 2 days they took the machine to their service centre. It is been 10 days but no update. Whenever i called service centre, they say part is not available. On 16/07/2019 i request another complaint regarding the delay in delivery (Complaint no.co [protected]) on 17/07/2019 i received the machine and charged a sum of rs.4500/- and the invoice is only for rs.3800/- & rs.700/- as transporting charge without a bill for 8 kms from my home. And i noticed that the product delivered is damaged. I sent my product in good condition but it is damage in return. Another complaint done complaint no.co [protected], but no response from their side. I kindly request for replacement of damage product & issue a gst invoice for transporting charge which they have charged from me with out bill. Was this information helpful? | |||
Oct 11, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. Verified Support Sep 09, 2019 Whirlpool India Customer Care's response Dear Team, We are working on the customer's concern and will share you the further updates shortly. Regards, Whirlpool Support. | |||
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