[Resolved]  Whirlpool India — thoroughly not satisfied service from whirlpool

Address:

600101

Attention whirlpool india :
I bought a whirlpool ice magic (190 litre - single door-serial no: dc 205 5s/2014) refrigerator from jayam&co (Annanagar, chennai-tamilnadu) on[protected] and the receipt no is - a-cr-2602.

I regret to say that we received the fridge with a broken chiller tray. So while we defrost, the water will come out and spread over the floor. Which is highly inconvenient to us and the energy consumption is also very high.

We raise the complaint to replace the chiller tray but still now we didn't receive the same.
Last year we had an issue with the freezer box so we registered a complaint (Cn[protected], cn[protected]). Service person came from happy home care (Anna nagar west) and he replaced the freezer box, condenser and compressor. But no use of it, still we had the same problem recurring again. By 26th dec, 2017 we registered a complaint for the same issue sr number: cn[protected]. Nobody came to service the fridge and we tried to reach the service center but they didn't proper respond (Till 7th april-2018).
It was really frustrating and very bad service from whirlpool. Thoroughly not satisfied with the product which i have brought.