[Resolved]  Whirlpool India — top loader whirlpool washing machine.

Address:

College street, 700009

I purchased a top loading whirlpool fully automatic washing machine in april 2017.
It worked well for two years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
I lodged a complaint in whirlpool customer center and provided me customer complain no kl[protected] and said that two year warranty period was over so inspection charge will be rs 470/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is rs 7000/- that also comes with only 2 months warranty. On hearing this i was shocked because machine was not used much actually i think top loading whirlpool washing machines are not good and have a bad track record and people should not buy it because replacement of spare part is very costly and there after sales service is also not good because they out sourced service to third parties and there only motive is to extract as much money as possible. Please dont buy whirlpool washing machine.