[Resolved] Whirlpool India — washing machine making noises during dry process

Sanchit Rellan

from Jaipur, Rajasthan

Address:

Ajmer, Rajasthan, 305001

Dear whirlpool,

I am extremely getting dissatisfied with your unresponsiveness on issues with new washing machine. It is making some noise during drying process and technician did not find anything stuck inside. He asked to send the machine to service centre so they can disassemble and repair some broken part. Moreover i pay to and fro transportation charges.
This is not acceptable with new machine and want whirlpool to fix the issues possibly replacement.
The machine is not in use for few days and seems like i wasted my money on bad product. After sales service is not satisfactory and need whirlpool management to pay some attention.

Regards
Sanchit rellan
[protected]

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Nov 19, 2018

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

Whirlpool India Customer Care's response Dear Sanchit,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.

Verified Support

Sep 27, 2018

Whirlpool India Customer Care's response Dear Sanchit,

We hope our service team has already shared the requisite information regarding your appliance replacement concern. We request your understanding on the same.

Regards,
Whirlpool Support.

Verified Support

Oct 13, 2018

Whirlpool India Customer Care's response Dear Sanchit,

Hope this concern has been resolved to your satisfaction. Please feel free to contact us in case you need any further assistance.

Regards,
Whirlpool Support.