[Resolved] Whirlpool India — washing machine - pn[protected]

C Raj

from Raia, Goa

Address:

Chrrysalis, Pune, Maharashtra, 412207

Registered a case few weeks back regarding clothes tearing in the drum. Technician visited after a lot of follow ups and threats. Decided to change the drum. Confirmed on saturday for today and now no response. Everyone's lying and the case shows closed. What are we supposed to do, throw out the washing machine or make a social media awareness protest? What kind of customer service is this, no one cares, no one acknowledges and no one wants to complete a job to customer satisfaction. Mistake buying whirlpool. Never again!

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Jul 26, 2019

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Whirlpool India Customer Care's response Dear Team,

We are working on the customer's concern and will share you the further updates shortly.

Regards,
Whirlpool Support

Verified Support

Aug 12, 2019

Whirlpool India Customer Care's response Dear Customer,

Our service team tried to contact customer but couldn't get through since long. Hence, we are closing this complaint.

Regards,
Whirlpool Support

Dec 04, 2019

Updated by C Raj This was never resolved, I had to.purchase a new washing machine