[Resolved] Whirlpool India — washing machine - raised complains multiple times but no one coming to fix the issue | |||||
Hi, I got issue with my washing machine 3 months ago, the machine is still under warranty. I raised complain and got assurance that technician will visit within a day but no one came. We called the customer care again and re-raised complain but still no technician arrived. We kept calling the customer care and they kept assuring that the issue is escalated and someone will visit soon to fix the issue but its 3 months now and no one ever visited our home to even check the issue. I am now planning to reach bangalore consumer court and request for compensation for the harassment i have faced. If whirlpool still does not take any action now after reading this then i will have no option but to reach consumer court. I have attached the invoice copy with this complain for reference, i am expecting immediate help as its 3 months now and its very frustrating situation for me. Please contact me on '[protected]'. Name: manjula / vinod Registered contact: [protected] Address: Manjula, Vinayakanagar, 6th cross, M. V. Extension, Opp govt boys & girls hostel, Hoskote, bangalore rural district - 562114. Was this information helpful? | |||||
Jan 25, 2019 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 Whirlpool India Customer Care's response Dear Vishal, We got it checked with the service team and confirmed that our service technician is going to visit at your place today to assist you with the appliance issue. Regards, Whirlpool Support. Verified Support Dec 21, 2018 Whirlpool India Customer Care's response Dear Vishal, We hope your concern has been resolved. Please let us know if there is anything else you need help with. Regards, Whirlpool Support. | |||||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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