[Resolved]  Whirlpool India — washing machine repair unethical behaviour

Address:140507

I purchased 360 bloom wash whirlpool washing machine during aug. 2013.
The machine started giving trouble in june 2018. The machine was taken to authorised whirlpool workshop for repair. After repair amounting to rs 8000
The machine was made operational. During september 2018 once again the machine started giving trouble. Service engineers were called. They gave an estimate of rs 4000.
. I tried to contact their servicing department but no response.
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Nov 23, 2018
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
Whirlpool India Customer Care's response
Dear Customer,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Oct 11, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope our service team is in touch with you regarding the above mentioned concern and shared the current status. We request your understanding on the same.

Regards,
Whirlpool Support.
Verified Support
Oct 23, 2018
Whirlpool India Customer Care's response
Dear Customer,

We hope your concern has been resolved. Please let us know if there is anything else you need help with.

Regards,
Whirlpool Support.
Complaint comments 

Comments

Waste of money to purchase whirlpool product not given proper service support or warranty means fake word not a single service or proper way to handle in warranty service

third class sevice i will support, service and warranty related call mail and customer call not yet given single mail service or support not achance by whirlpool
Whirlpool India Customer Care's response, Oct 18, 2018
Verified Support
Dear Customer,

We regret the inconvenience you have faced. Please share your mobile/complaint no. so that we can look into this concern.

Regards,
Whirlpool Support.

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