[Resolved] Whirlpool India — Washing Machine Service- No one responding. | |||||
I bought my washing machine for my parents with a tight hand and kept faith in the company like whirlpool. I don't know but in 4 months, something happened and it stopped working. Nobody, No single person responding. I called Service center, Local agents, Sellet everyone. I am in small town and have to travel each day 30 km. They are not responding on calls as well. Its been 40 days and my mom is struggling. I am also about to register police complain, I have call recorded. The repairer said he would come one week back and now he stopped responding. Please help me and my family Was this information helpful? | |||||
Mar 15, 2017 Complaint marked as Resolved Finally the issue has been resolved.
Local vendors harrased me for a long time and I was socked to see their response and was thinking that Whirpool can not have such service.
On last moment, Mr. Rajesh from Whirpool came in at coordinated everyone. I also got introduce with with senior technician and he was good on his job too. Mr. Rajesh took personal interest on this urgent support and resolved the issue in 24 hours. I am delighted to receive such a good support from Mr. Rajesh and Whirpool. Hope you will take necessary action of technician who provides false report without testing the bug and keep us waiting all the time.
Thank you Mr. Rajesh and Thank you Whirpool customer support team. You are awsome Whirlpool India customer support has been notified about the posted complaint. Mar 14, 2017 Updated by Ketan Kandoriya Just got connected with service agenct who came for inspection.He said I am not coming. Wow... Cleary said NO. I am filing a complaint now. His no:[protected] Attaching original bill as well  Verified Support Mar 14, 2017 Whirlpool India Customer Care's response Dear Ketan, We're sorry to hear your experience. This concern has been raised with our team. Please allow us some time to get back to you. Regards, Whirlpool Support. Verified Support Mar 14, 2017 Whirlpool India Customer Care's response Dear Ketan, We are deeply sorry for your disappointment. However, please be assured, our team will attend this issue on priority and will ensure the best possible assistance. Regards, Whirlpool Support. Verified Support Mar 15, 2017 Whirlpool India Customer Care's response Dear Ketan, We are glad we could assist you. Hope you have a good day ahead! Regards, Whirlpool Support. | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
69%
Complaints
3571
Pending
0
Resolved
2438
H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
View all Whirlpool India contact information
Local vendors harrased me for a long time and I was socked to see their response and was thinking that Whirpool can not have such service.
On last moment, Mr. Rajesh from Whirpool came in at coordinated everyone. I also got introduce with with senior technician and he was good on his job too. Mr. Rajesh took personal interest on this urgent support and resolved the issue in 24 hours. I am delighted to receive such a good support from Mr. Rajesh and Whirpool. Hope you will take necessary action of technician who provides false report without testing the bug and keep us waiting all the time.
Thank you Mr. Rajesh and Thank you Whirpool customer support team. You are awsome