[Resolved] Whirlpool India — Whirlpool 360 machine fully automatic

Ankita3115

from Vasai-Virar, Maharashtra

Address:	Thane, Maharashtra, 401305
Website:	www.whirlpoolindia.com

Its not even been a month the machine doesn't function its hot and cool water function at all. the technician says its a problem with the panel. and within a month some technician say its an issue with the motor . how pathetic that a machine not even used for 30 days cannot function properly and give so many problems.
we replaced ifb and chose whirlpool being an Indian brand and this is its state.

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Dec 24, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Whirlpool India Customer Care's response Dear Ankita,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support

Verified Support

Nov 12, 2016

Whirlpool India Customer Care's response Dear Ankita,

We hope our team got in touch with you and shared all the requisite details about your concern that it's pending for the approval. Hence, we request you to give us some time in the course of the action.

Regards,
Whirlpool Support

Verified Support

Nov 15, 2016

Whirlpool India Customer Care's response Dear Ankita,

This is to inform you that your concern is under process. Further, we would request you to wait for 8-10 working days for the same.

Regards,
Whirlpool Support

Verified Support

Nov 23, 2016

Whirlpool India Customer Care's response Dear Ankita,

We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support