[Resolved]  Whirlpool India — Whirlpool fridge 355 pro elt 3s alpha steel

Address:

500076

• purchased fridge on 21-may-2017 at bajaj electronics, nacharam branch
• as per sales person, fridge will be delivered on 22-may-2017 eod. But fridge has been delivered on 23-may-2017 @ 02.00 pm
• after delivery, when we check the fridge condition…….. Ice tray box has scratches and ice tray box fitment was not correct. It bends almost 15-20 degrees.
• as per discussion with delivery person, wirlpool technician will take care all issues.
• whirlpool technician came to my house on 24-may-2017 for demo and he is trying to sell his own products like stabilizer, cover and stand.
• whirlpool technician also agree with the scratches and ice tray wrong fitment. He said, he will come back with new ice box tray on 27-may-2017. But he didn’t come till today with new ice tray box
• friday (26-may-2017), we switched on fridge (Auspicious day) ……. We observed cooling is not working. We kept water bottle in the fridge almost 4-5 hours but water not cooled.
• we gave a call on saturday (27-may-2017) morning to whirlpool technician. He came to my house on saturday (27-may-2017) afternoon. He is trying to convince me like fridge is working fine and no issues. But after long discussion with technician, he said he will come on monday (29-may-2017) with temperature reading meter to check the temperature.
• i gave a call to bajaj electrician sales person (Srihari) on sunday (28-may-2017) and explained all issues. He said he will check with technician on monday and will get back to us.
• monday (29-may-2017), technician came with temperature reading meter and took readings. All readings are lower limits.