[Resolved] Whirlpool India — Whirlpool not replacing compressor under warranty

purohitn

Address:

Gautam Buddh Nagar, Uttar Pradesh

Whirlpool is not ready to replace the compressor of our Refrigerator even though it is in warranty. Initially they charged us 3000 Rs saying that they will replace it, but after couple of days they returned the money saying that compressor is not available. Now they are requesting us to buy a new refrigerator. This is almost unbeliveable, that company like whirlpool is doing that. Details: Service request no.: GB[protected]Model: 11993DLX5S Serial: INE[protected] Thanks, Naresh Purohit

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Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2014

Whirlpool India Customer Care's response Dear Naresh Purohit, Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. They will be in touch with you shortly. Warm Regards, Whirlpool India