[Resolved] Whirlpool India — Whirlpool refrigerator not working and service poor | |||
Dear sir I purchased whirlpool double door refrigerator ff450eltprof carbon finish on 27.06.2009 Model no 11061 Sl no ineo91900348 The fridge was working fine till december 2016. Due to overcooling and auto cooling system was not working properly i gave complaint to toll free no[protected]. Based on the complaint engineers from sri sai service attended the job and changed the core board and ui board as per job no 015446 dated 21.12.2016. I have paid rs 4950 for the part and also service charge rs 400. I regret to point out that the fridge is not working alright and there is no cooling effect as on date.in the meantime i gave several complaints to the service center and the engineers who attended the job are unable to rectify the defect. I am giving below the complaint no details. 27.02.2017 cn [protected] 15.03.2017 cn[protected] satisfaction code is 762 I am a senior citizen aged 74 years cannot carry on without fridge for storing medicines etc. I am deeply worried and my mental agony force me to send you this complaint to rectify the defect immediately. I appreciate your immediate action in this regard. Thanking you R. Kumar Was this information helpful? | |||
Apr 17, 2017 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Mar 15, 2017 Whirlpool India Customer Care's response Dear Kumar47s, We're sorry to hear your experience. This concern has been raised with our team. Please allow us some time to get back to you. Regards, Whirlpool Support. Verified Support Mar 15, 2017 Whirlpool India Customer Care's response Dear Kumar47s, We hope that our team got in touch with you and shared all the requisite information. Rest assured, we have arranged a technician visit at your place today to resolve the issue. Regards, Whirlpool Support. | |||
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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