[Resolved]  Whirlpool India — whirlpool top loading washing machine has bearing defect

Address:

Brigade Melliunium, JP Nagar 7th Phase, Bangalore, Karnataka, 560078

Looks like this is a product defect. I see thousands of complaints for this issue on whirlpool toploading washing machine.
It worked well for few years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning.
We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be rs 470/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. And said the cost is around rs 5000/- that also comes with only 2 months warranty. On hearing this i was shocked because actually we use only liquid detergent to wash the clothes and in my home only there are two persons clothes will be washed once in a week. Please dont buy whirlpool washing machine.