[Resolved] Whirlpool India — Whirlpool washing machine automatic 360 top load

jkaysharma

from Bengaluru, Karnataka

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201309

Machine taken to service center on 14.09.2016 by M/s. Parihar Enterprises against our customer invoice no. 3903 dated 10.09.2016. As informed that spare "PULSE RATER" not available & hence complaint cannot be attended. Contacted customer care ([protected]) on 23 .09.2016, 24.09.2016 & on 26.09.2016 at 11.22 hrs. They said to contact service center & there also no proper reply/status is received. As we are facing problems, kindly do the needful as considerable time has elapsed.

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Nov 4, 2016

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

Sep 26, 2016

Updated by jkaysharma Kindly get the machine repaired at the earliest.

Sep 26, 2016

Updated by jkaysharma Kindly get the machine repaired at the earliest. No proper status is given by customer care nor by the service center.

Verified Support

Sep 26, 2016

Whirlpool India Customer Care's response Dear jkaysharma,

We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at [protected]@whirlpool.com so that we can escalate this issue to our team.

Regards,
Whirlpool Support

Verified Support

Oct 04, 2016

Whirlpool India Customer Care's response Dear jkaysharma,

We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

Regards,
Whirlpool Support