[Resolved] Whirlpool India — whirlpool washing machine whitemagic
R
Raviprakash M
from Chennai, Tamil Nadu
Address:
Kelambakkam, Chennai, Tamil Nadu, 603103
Such a worst customer service. In my life never seen such cheating and unskilled technician. My washing machine while rinsing and spinning getting heavy noise and drum in completely hitting around all the edges inside so moving heavily all around our service area and getting hit to wall also. Technician from Fast track Kelambakkam came and collected around rupees 1800 for springs and 470 as Service charge. He just ran the empty machine and told the problem is solved and lest. When I tried with load the problem still there not at all solved. I Am following them for around 4 weeks still he isn’t attending the issue and telling me that is common only. Then I called the customer care to ask the availability of any other technician and they very normally telling that they won’t arrange other technician, and he is the person assigned to the complaint I made.
They are not even answering properly and making fun of me itself.
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Oct 17, 2019
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint.
Sep 10, 2019
Updated by Raviprakash M Not at all taking action then how it can be resolved
Sep 10, 2019
Updated by Raviprakash M Getting money from customer as service charge but won’t do anything.
Verified Support
Sep 12, 2019
Whirlpool India Customer Care's response Dear Team,
We are working on the customer's concern and will share you the further updates shortly.
Regards,
Whirlpool Support.
Verified Support
Sep 16, 2019
Whirlpool India Customer Care's response Dear Team,
As discussed with our service team we got to know that customer don't have any complaint regarding whirlpool appliance.
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