Whirlpool — The worst quality of service provided by Salem service centre.

Address:636102

Shame on the service made by salem service center. i booked a complaint on 23rd june for my RO purifier (SR no:MR[protected]) that its not purifying and a service man came and said all 3 filters gone and should replace. i said ok to replace and they replaced for Rs 4800. now on 7th oct again the same problem not purifying exists, i complaint again with SR no:[protected], now a service man came and said outlet doesnt work so i will change it tomorrow .i said ok change it .on the next day some other service man came changed something and said everything is ok and charged Rs 800. But the problem is not cleared at all. on the next day in salem service centre i complaint again but they did not respond. So again i booked a complaint in service center for that a service man came after 3 days and checked something and said all three filters gone so have to change for Rs 5000. I said we changed it before three months only on june 23rd. for that he said i will check in office and suddenly he said u have not changed any filter before this is the first time u r changing it. i said check your bills with your complaint SR no:MR[protected]. they are saying we dont have old bill details all. then how can a company service centre says clearly about the details we bought from whirlpool and registered with the company by our contact number in a minute of time i asked them . they said we dont have any old records. now from almost ten days they are not responding to my call. the worst quality of Service provided by salem service center and cheapest way of earning money .
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