[Resolved]  Whirlpool — Washing machine out of order

Address:

Khordha, Odisha

We have purchased whirlpool washing machine professional on dt-10.4.2011 from future value retail . it was defective washing machine . company could not demonstrate the machine . we complaint to whirlpool service incharge of odisha region . inspite of solving or problem a misguided and misbehaved to us . for which we take the help of consumer court . after that company exchanged the washing machine ( sport 1072 CB sport blue ) demonstrate the same and assured us same warranty from dt-10.4.2012 . again the machine became out of order . in the month of august 2013 we complaint to whirlpool company after that Durgadevi enterprise ( the service agent ) recevied the washing machine from us on dt-26.9.2013. regarding this matter we have also discuss with the service agent and serviceing incharge of whirlpool company. we came to know that spare part are not available, the company stopped the production of this type machine . since 10.4.2011 we have sufferd a lot . presently the washing machine is with Durgadevi enterprise.we request the company to return or money RS 25116.00 or whirlpool semi automatic washing machine with other item of whirlpool product with in the above amount ( and other expenditure we have made for getting justice ) .