[Resolved]  Whirlpool — washing machine pcb repair

Address:201014

I lodged a complaint with Whirlpool Customer care for repair of PCB and the technician looted me with a bill of 4900 INR.
My company number is : SR Number GB[protected] .
It is a fraud company cheating customers and dealing with fraudulent dealers giving handwritten bills, forcefully replacing instead of repairing and overcharging.

Such pathetic After Sales Service and cheating by the company is totally not acceptable. Everybody is happy passing the buck around to someone else.

I am taking to Social Media and the Top Management unless and until this is sorted out on priority basis.

These companies should stop taking consumers for granted.
I'm sorry to say, but you have actually lost a repeat customer who is extremely well connected.
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Jan 16, 2019
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Dec 06, 2018
Updated by Payell D Choudhry
It's a Top Load Fully Automatic Washing Machine. 6.5kg capacity
Verified Support
Dec 08, 2018
Whirlpool India Customer Care's response
Dear Payell,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Regards,
Whirlpool Support.
Verified Support
Dec 08, 2018
Whirlpool India Customer Care's response
Dear Payell,

Our team member tried to get in touch with you, but sadly couldn't reach you. Please share an alternative number with us or let us know the convenient time to contact you.

Regards,
Whirlpool Support.
Verified Support
Dec 13, 2018
Whirlpool India Customer Care's response
Dear Payell,

Our team member tried to get in touch with you, but sadly couldn't reach you. Please share an alternative number with us or let us know the convenient time to contact you.

Regards,
Whirlpool Support.
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