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Wish Net Complaints & Reviews

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Last updated Dec 4, 2023
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86, Golaghata Road, Saraswati Apartment, 6th Floor
Kolkata
Kolkata District
West Bengal
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700048

Wish Net reviews & complaints page 2

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C
Chayanbh
from Kolkata, West Bengal
May 18, 2022
May 24, 2022
This thread was updated on May 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wish Net online plan - money debited - plan not activated

Address:86, golaghata road, Kolkata

I had done recharge for bronze 80 plan yesterday night but still my internet is not activated. The amount was debited from my bank but wishnet self care portal is not showing it in transaction history.
Please help me with this, I paid Rs 647.82 rupees for bronze 80 plan. I have the payment reference no. I have contacted them over their call centre multiple times from yesterday night but the issue is still not resolved. Please help...
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A
from Bardhaman, West Bengal
May 18, 2022
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Recharge Unsuccessful

Address:Galsi, Purba Bardhaman

I completed my recharge process yesterday but still my internet is not working. The amount was deducted from my bank but wishnet self care transaction history is showing that no transaction has been done.
Please help me with this, I paid 588 rupees for bronze 25 pack. If you can't give connection then atleast give refund, I have my order details & upi reference no also....
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C
Chagolgoru
from KOLKATA, West Bengal
May 13, 2022
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Recharge and paid twice

I recharged my monthly plan today around 9:15am, the amount was deducted from my bank account plan was not activated contacted customer care they informed recharge wasn't successful so had to recharge afain around 11:30 same happened paln not actiavted money debited.I received a message from wisnet showing plan has been activated but the time is showing 9:17 which is the previous time i paid, now what about the second one? will my 588 go...
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C
Chagolgoru
from KOLKATA, West Bengal
May 13, 2022
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Money debited recharge unsuccessful

I recharged my monthly plan today around 9am, money was deducted from my bank account however the plan wasn't activated, contacted customer service they said that recharge unsuccessful, recharged again around 11.30 same thing happened money was deducted from my bank account, contacted customer service again they didn't give any proper explanation. My 588+588 was deducted and I don't know where it went, didn't get any kind of messages from...
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B
Benchmark FREAK
May 13, 2022
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Online recharge amount deducted but plan not showing

I have done monthly recharge of amount 588 for bronze 70 plan on 13th may 2022.
The amount has been deducted from my account but still the recharge is not done....
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S
SanchitaM
from Kolkata, West Bengal
May 10, 2022
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Unethical practice

Each month they cut off internet connection for whole day. But they take monthly rental for internet connection. When I call the customer care they say that some 'Check out' is going on and they dont provide internet connection for the day. The company dont even inform the customers that they will stop internet for their own internal problem, This happens every month. Today, May 10, 2022 this again happened. They take monthly rental but skip...
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A
alok3236ssp
from Mumbai, Maharashtra
Apr 2, 2022
Apr 3, 2022
This thread was updated on Apr 3, 2022
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Pathetic service

My name is alok Kumar Singh and my registered mobile number is [protected].

I am getting pathetic internet service. Everyday my WiFi shows net connected but no internet. How do i manage with daily issues.

Pathetic service and no one to resolve u cannot have problems everyday.

Pls resolve...
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S
sohail774
Mar 28, 2022
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No internet for two days

Address:86, Golaghata Road, Saraswati Apartment, 6th Floor Kolkata - 700048, West Bengal, India
Website:wishnet.in

I am a customer of wishnet broadband. For two days i have no internet. I've called their customer care a lot of times but still the issue is unresolved. Worst broadband service. I'll be changing the provider next month....
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S
Sayani67
from Amtala, West Bengal
Mar 5, 2022
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Recharge of my bronze 70 plan still not credited

Address:Amtala adarshapally, P.O- Kanyanagar,
Website:www.wishnet.in

My consumer id is 309331. I have recharged my plan broze 70 on 4th march 2022 at 2:54pm. It was successful but didn't receive any conformation messege and also my WiFi isn't working. I have recharged through www.wishnet.in then redirected to Google pay by razor pay. Already called two times at customer service but till now issue is not solved. Either resolve the issue or please refund the money...
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M
MissSeth
from Kolkata, West Bengal
Dec 24, 2021
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Poor internet

I have wishnet broadband and internet goes away almost everyday for 25 to 30 minutes. Please look into this as it is very difficult to work from home with such poor internet service....
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L
LCMH Bapi
Dec 12, 2021
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Change location of wi-fi wishnet

Address:Pelkujote,ranidanga,darjeeling,734012

I want to change my location of my wi-fi system, as i has sifted my house I have visited my local distributors to do so but, they denied to do it.So what to do now please response me asap...
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D
dipondeb
from Kolkata, West Bengal
Dec 6, 2021
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Cannot recharge

Address:Bansdroni, Kolkata

Cannot recharge using website. Helpline not available....
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A
adjustcrazy
from KOLKATA, West Bengal
Dec 2, 2021
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Money deducted but not showing in self care portal

Address:Kolkata

I have done my recharge by self care portal by gateway of Paytm but still showing u have not any active plan why ?...
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A
Anirban_s
from KOLKATA, West Bengal
Nov 28, 2021
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Carryover for my double recharge

Address:P 34 UNIQUE PARK BEHALA KOLKATA

Hi,

I paid my internet bill twice on 30-oct-2021 first from amazon pay and second from wishnet itself with gpay . But in the first case the amount got deducted from my account and I even got the BBPS Ref No : BD011303BA3AAADLO6G8 .

So, how am i not supposed to have a carryover from your side as you have received two consecutive payments from my side. It has been 26 days I have been waiting for this . If you...
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A
Anizh Axel Rai
Nov 5, 2021
Nov 5, 2021
This thread was updated on Nov 5, 2021
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Recharged Done yet tbe internet is not working

Address:Kolkata

My Wishnet customer id is 301194. I did the online recharge from Wishnet self care portal by using this link https://wishnet.in/login/ on 5th Nov, 2021 at around 12:20 AM midnight for Bronze 70. Recharge done successfully through UPI. Money deducted from the bank and also my selfcare portal also updated with the active plan. But when I connect my laptop with Wishnet internet it shows a login screen. No confirmation of recharge successful...
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J
jabber45
from kolkata, West Bengal
Oct 29, 2021
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Everyday internet service stopped from 10;00 am to 5 pm

Address:Kolkata, Dumdum Cantonment

Everyday internet service stopped from 10;00 am to 5 pm. Due to covid situation I am working from home but wishnet providing pathetic service.

Even after repeated call to customer care there is any solution.

Please wish net support help as its getting worst day by day.

dum dum cantonment...
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R
Rikashthapa
from Siliguri, West Bengal
Sep 29, 2021
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I am. Complaining about Internet Speed

Hello Sir/ Madam I Rikash Thapa of shivmandir, Sp mukherjee road has a wishnet connection and recently I switched to fibre connection fir better performance fit my exams preparation but what I am getting is too slow sometimes it doesn't work and this occurs whole day it keeps on fluctuating.. Please look out this problem because m using WIHSNET since 4 years so kindly solve my problem's..
Thank. You
Rikash Thapa
DP Mukherjee...
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U
Ushasi Basu Roy Chowdhury
Sep 28, 2021
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Default OTT provided instead of selected OTT

I selected EROS, Shemaroo and Hoichoi but by default wishnet and epicon has been given.very poor customer service.customer care personnel have very poor attitude.net service is too poor disgusting service....
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D
DEBOJYOTI BISWAS
Sep 18, 2021
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Router problem reported but not attended since week

One of the routers gone off and a portion of the house is without internet since over a week. It was reported to one Sagar, who use to attend complaints in Kalighat area, is not bothering to attend it. We are buying mobile data and and are forced to use immense mobile data and mobile wifi in laptop. This is disgusting....
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I am a active user of Wishnet Internet and the representatives are continuing harrasing me and depriving me from my OTT services which is applicable for my pack and they are denying to solve it.
I have already notified earlier for the subscription of OTT and the same case has been happened with me two times also.They are harrasing us with registered user id 119573....
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