Wonderchef Home Appliances — non delivery of product after 16 days

Address:	122002
Website:	www.wonderchef.in

Hello sir/madam

Product ordered online on www.wonderchef.in on 28-aug-17

This is regarding invoice no #[protected] / order no # wdc[protected].

I placed this order on 28-aug-17 & today on 12-sep-17 (Gap of 16 days) when i called customer care to know the delivery status, they do not know the status of product, not even the expected delivery date.

I have called them 10~12 times but getting no resolution till date.

Also, i haven't received any communication mail / sms till date regarding the delay in delivery.

I called customer care multiple times resulting in no satisfactory answer.

Today customer service saying that we are getting it processed & you will get the order received in another 8 days.

Also there is no option available to cancel the order, not even available with customer care team.

Expecting some resolution / meaningful reply.

Regards