Post Purchase of this Wonderchef product, I have been frantically trying to contact them to return the product basis - Front door of the OTG not opening, miniature size. I am not receiving any proactiveness from their side to work on the ticket and they have on their own closed the ticket. (Ticket No:[protected]. Whatssap message to number +[protected],[protected] received no appropriate response. They call at odd hours (I had SHraddh ceremony at home). False promises on phone ( one lady confirmed she would take up the return/refund request). Now, I would definitely not want to deal with them owing to their pathetic customer service and this PRODUCT NEEDS TO BE RETURNED as it is lying as an unwanted inventory at my home. 'n' number of mails sent to [protected]@wonderchef.in - with no good response. Also, I realised this product had a sticker to be sent to another customer(Kundan Yad, Assam) - and I have my doubts they have intentionally sent me a defective product. model no : WCOTG01JK09A03 Was this information helpful? |
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