Ticket#: mp[protected] (Revo stand mixer)
I bought this product 3 months back and it broke within a month, i've made 100+ calls and then 1 got a replacement which was broken out of the box. I mean it's motor wasn't working out of the box. Technician took that back 10 days back and now i don't want to try another replacement because the quality of their product is very poor and so their customer service. I've made 200+ calls to their indore center, their central customer support line and they all know me by name now. I need my money refunded so i can buy a mixer from a different company. I've been waiting for over 2 months and i am out of a mixer in my kitchen... Wonderchef service department in indore sent multiple emails to their mumbai head office requesting approval for a refund over 10 days back and they haven't heard anything back... Nor have i heard back anything on what's being done in spite of repeatedly asking for escalation or call back for action. Wonderchef support is officially the worst i have every dealt with
Was this information helpful?
No (0)
Yes (0)
Wonderchef Home Appliances customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment