Woodland — Not getting refund

Pompi Deka

Oct 9, 2023

Address:

New Delhi

I had purchased a pair of loafers from woodland online store. But as the shoes were bigger in size, I had to return it. The return was initiated by woodland and item was picked up on 23rd September and it had reached their Mundka office address as per provided by their side, but till today I haven't received my refund amount of Rs 2246. Whenever I call their customer care, it always shows busy. I am not receiving any reply from their end over mail also. I am really disappointed with their service. I hope you will resolve my issue at the earliest. My order number is OR-3110698. Order date is 14/ 9/2023. AWB for returning the item is
[protected].

Regards,
Pompi Deka
[protected]

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Comments

Pompi Deka

Oct 12, 2023

Today at around 3 pm I got a call saying that he is calling from woodland. He told me that he has called as I have made a complaint in the consumer forum and they want to resolve my query. He asked me for the order number and amount to be refunded. So I provided him with the same. He then told me that he will provide me a refund voucher code and I can incash it in my sbi or ICICI bank account. Then I told him that I don't have any. So he told me that I can redeem it in any of my family members account too. He asked me to give my brothers name and his phone number so that he can guide him to redeem it in his account. So I gave him my brothers number. But after few minutes I got a call from my brother that Rs 90000 has been deducted from his account. So ultimately we got to know that we are scammed. I m attaching the proof also. But my question is that how the scammers got my information which I provided in this forum? If needed I will file a complaint against this forum also. How can my personal information can be leaked?