Woodland — Payment declined but money got debited

Website:

woodland worldwide.com

Team,

Please find below details -

1) Date of transaction - 05/05/2022
Amount of transaction - 1797
Order ID shared by the merchant - NA
Payment ID shared by Razorpay(pay_9uxxxxxxx34z) - pay_JRarnvpit1zDA8
Description of the problem - UPI failed intimation initially at 21:04 but amount debited. Later on amount paid successfully intimation at 02:09am of 6th May. No order placed against this payment at Woodland store. Need refund.

2) Date of transaction - 05/05/2022
Amount of transaction - 1797
Order ID shared by the merchant - NA
Payment ID shared by Razorpay(pay_9uxxxxxxx34z) - pay_JRc6R6w2j70zip
Description of the problem - UPI failed intimation initially at 22:16 but amount debited. Later on amount paid successfully intimation at 22:51pm. No order placed against this payment at Woodland store. Need refund.