Woodland — Payment done of rs 6508, yet no order placed

Yesterday on 31 August 2023, I had made a purchase from online store of woodland of two handbags for which I had made a payment of rs 6508 succesfully. Amount has been debited from my account to woodland with ref I'd[protected]. After which I didn't get any confirmation msg or email from the company. Neither they are responding to my emails at their customer care email I'd nor in their customer care number. Please either refund my money or get my order processed ASAP. This kind of behavior is highly unprofessional and not appreciated at all.