Woodland — Return of ordered item

Address:

House' No.501, Block C-3, Suncity Apartment, Baddi, Distt. Solan HP PIN 173205

We may submit that we ordered the above shoes Size 35 No .vide AWB No. D82635022 and received the same on 31.01.2024 under Invoice No.[protected] .
But, we are sorry to inform you that the size is somewhat small and tight. As such it is unusable for us. So, we are requesting you to please exchange this with any colour of black, Tan, cherry or Dgrey of size of 36 No.
We shall be highly thankful to you in accepting our request of return. We sent mail to your customer care on the same day regarding this. They advised us to write you. So we are approaching you. Please help and oblige us.
Thanking you. Your customer.care number is is all the time over busy and we couldn't make a call despite repeated calls.
I requested cust.cate and e.store also for exchange or return of the same on 31st.Jan, 2nd and 4th Feb. but with no response. So, we have approached you to resolve the issue.