Woodland — Reverse pickup not done yet and refund not processed.

OR-2432982. I have raised request for return.bcoz footwear was small in size. Which was accepted by woodland after seeing pics of footwear. On 5th May 2022 woodland care said, arranged the reverse pickup and we will initiate refund of ₹4995.00.
Today 26th May 2022 but no any courier reverse pickup the product. I have send 20 to 25 mails to [protected]@woodlandworldwide.com but no any proper response and helpline no. Disconnecting the call I just want woodland reverse pickup my product and refund my amount to me at the earliest Or tell me any other option for courier. Customer helpline are for resolving the customer issues not for disconnecting their call.