Woodland — Slip-On Sandals with Velcro Fastening,Olive

I have purchased Slip-On Sandals with Velcro
Fastening, Olive, from online store ajio.com within 2 months o[censored]se copper wires started coming out from hook which holds the fastner .it means they kept 1sqmm wire instead of a hook?i reported this to ajio they regret to replace as 15 days of their return policy got over they suggested me to contact woodland to claim warranty. i tried several times in past 1 month to call on +[protected] the customer care number available on google but never got any responce?after several failure attempts i mailed to [protected]@woodlandworldwide.com but still no responce recieved...now i am complaining on this platform...