Woodland — Torn defective jacket

Address:

Sector 17 Chandigarh

I shopped for 50 thousand on 25th dec… including a defective torn jacket.. which i got to knw whn i removed the tag but within half an hour of buying it.. i called the shop & they asked me to bring it.. now they say it can not be replaced .. my question is where is the trust we ppl hav in such brands if we hav to scan them which noome does before removing the tag… i did ahow them th removed tag though!!! 30 min it took fr me to realise tht they hav sold me a defective piece!!!