Woodland — Woodland Camel Casual Shoe

I had ordered a pair of shoes() with Woodland (www.woodlandworldwide.com) and got the delivery by September 1, bill amount Rs. 2517 paid on delivery. Order Id : OR-3106056

The product that was delivered is dirty and is a pre-used one.
There are lot of wear and tear on the shoes. The leather parts of the shoe contain a lot of dirt and the midsole areas contain traces of washing soap. The product feels so cheap.

I had raised a replacement request with [protected]@woodlandworldwide.com and [protected]@woodlandworldwide.com the same day, there is no resolution till date. I want the item to be replaced with a brand new product.

I am attaching the receipt and the images of the product received.