www.bestatlowest.com / www.askmegrocery.com — Money is deducted with no order booked | |||||
Recently I have ordered an order for groceries worth Rs.2458.50. The payment is done through my credit card via PayuMoney on 28 Sep 2015. The money is deducted without any confirmation of order. I have not received any confirmation email or sms regarding the order placed. I contacted their customer care no [protected] several time but there is response from them. Kindly look into this matter and refund my sum of money which is. Rs2458.50. Parul Rastogi. Was this information helpful? | |||||
 4 Comments | |||||
Comments
Hi
Recently I have got two coupons of askemgrocery.com and i placed order on their website, They accepted my order and later cancelled the same stating that i cannot order from two different coupons at the same address .
I asked them that no where you guys have mentioned in Terms&Conditions of the coupon, they said that we don't know, but we have cancelled your order.
They are cheating customers it is extemely important to stop buying from their online portal.
I was surprised to see their reaction, till date i have not seen any e-commerce player accpeting and then cancelling order by stating such baseless reasons, if you dont have the capability of honoring your promotionaly campaign coupons then dont release the same in the market.
GUYS I suggest Dont buy products from their website askemgrocery.com which is a GETIT BRAND. They are Cheating customers.
Recently I have got two coupons of askemgrocery.com and i placed order on their website, They accepted my order and later cancelled the same stating that i cannot order from two different coupons at the same address .
I asked them that no where you guys have mentioned in Terms&Conditions of the coupon, they said that we don't know, but we have cancelled your order.
They are cheating customers it is extemely important to stop buying from their online portal.
I was surprised to see their reaction, till date i have not seen any e-commerce player accpeting and then cancelling order by stating such baseless reasons, if you dont have the capability of honoring your promotionaly campaign coupons then dont release the same in the market.
GUYS I suggest Dont buy products from their website askemgrocery.com which is a GETIT BRAND. They are Cheating customers.
i order grocery from them and they didnt send it and also showing my order is delivered on there website chor hi hai i will not recommended it to nobody Order No. AMBAL[protected] No. of Items. 2 i call customer service after all check they said we will call back on this with in one hour but no call till date
i order grocery from them and they didnt send it and also showing my order is delivered on there website chor hi hai i will not recommended it to nobody Order No. AMBAL[protected] No. of Items. 2 i call customer service after all check they said we will call back on this with in one hour but no call till date
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
74%
Complaints
85
Pending
0
Resolved
62
View all Ask Me Grocery contact information
Order Date : 20th Oct 2015.
Received the Order on 21st but the Oty I order is not the same as I ordered. I order for 5 Nos. of 100gm Catch Haldi powder. I received only ONE.
Vim Dishwasher pack of 3 . Qty order 2 Nos. Received only 1.
NOT HAPPY WITH THE EXPERIENCE. WON'T RECOMMEND TO ANYONE.
Thanks,
Anil