www.Freecharge.com — Do not refund my balance

Address:201011
Website:www.freecharge.com

On 16 march 2016 i have done bill payment of my landline through free charge website and recharge is done but on 22 march 2016 bill payment is reversed by your side and bill is not submitted.I have gave many but they did not resolved my problem . I have attach both document first is bill payment done and second is reversal of payment .Please refund my balance.
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