www.naaptol.com — Wrong product delivered with defect

Address:Rajkot, Gujarat, 360005
Website:www.naaptol.com

I have ordered three cotton blue-black jeans against ordered id 21864926. Ordered delivered on[protected] but delivered product is not blue-black jeans, it is three another pants with horror color red, cream and one used black pant. as you can see attached photo. and cream pants with red dots on it.
by seeing all pants its look like used one. not a single pats is of worth of my money. i paid total rs. 2398 with shipping but i got a product which is sell on road in 70-120 rupees. so please help me to resolve this matter.
i wants refund of my money in my account. i do not wants cash voucher or gift voucher.

thanks
jignesh
+1 photos
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still naaptol customer support team does not resolve this complained. i called three times to naaptol customer support but they are said our consult executive call me but they are not called back and till today even status is not clear about money credited to account or not.
Dear Sir,
I had purchased a Steel utensil set of 43 items for Rs.2398/- vide order No 22204942 with condition if the item did not find to the standards or disliked, the amount be refunded in case. We had received assignment 15 days ago and it was sub standard therefore after due information and acceptation of refund the item i.e. utinsil set was picked up and returned on 29.4.2016 by one boy whose mobile No was [protected] as written on return slip.Now one Akhdeep Kumar has been harassing and presurising to accept vouchers instead of sending cash. Furthermore behavior of this man is not good. It is requested to return my cash to avoid any legal consequences.

Regards and Thanks

Krishna Verma
D 106 Prashant. Vihar
Nee Delhi 110085
[protected]

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