[Resolved]  Xerox — False Promise with lots of print jobs in order to sell me one of their printers

I am looking for anyone that has purchased a Xerox printer that has been promised the same thing I was promised in order for them to make the sale and collect their commissions. I was approached by a Xerox Management person and the Manager of one of their Third party sales companies to purchase a Xerox 800 Digital Press and the promise was if I bought the machine they had many companies lined up to send their work through our shop which in their words "will cover my nut" (monthly lease payments) and all I had to do was take care of the clicks I used and to take care of their customers for them with good pricing. Of course i called BS on that but they were so persistent over 2 months of convincing me that it was true I reluctantly signed the lease based on their promises and with the hope of growing my business. (I have it all on recording). Needless to say once they sold the printer to me that never happened so I called them on it and they sent one over to me for a small $500 job and the customer wouldn't even pay for it so I pushed and pushed and they finally paid after a couple months or so. After that everything went down hill, I am now struggling to stay open and the the regional manager got fired from xerox over this and he called me after apologizing to me about "waving carrots in my face to make the sale" but he would not give that to me in writing in fear of losing his new job at of course the third party company that sold the xerox 800 press to me in the first place. Needless to say I signed the papers and I have to deal with that part of it but I have since talked to many other print shops and the same promise was told to them and nothing ever came of it resulting it the same situation. My goal here is to see how many were duped by xerox and their illegal, false, and immoral sales tactics that is destroying some of the best small businesses out there that are the back bone of the USA economy. please post a comment
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Aug 14, 2020
Complaint marked as Resolved 
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