Dear Sir,
Subject: Complaint against defective Xiaomi –MI-3 – Mobile handset
Against my order Dt. 7/10/2014.
M/S Flipkart vide their invoice date 8/10/2014 (my order ID – 0D[protected]
supplied me above mobile handset around 8th to 14th Oct.
2014.
Your above handset did not work properly from the beginning.
On 17/2/2015 the said handset was given for repair to your
service centre at SURAT (GUJARAT, INDIA) vide their W.O. No. SUR/XM/14/00421
Dt. 17/2/2015.
On 17/4/2015 we only called the service centre about the
phone then the service centre at SURAT informed about the following defects was
attended to “Not Powering on need to replace motherboard”. And thus after 2 months our handset was
returned to us.
But after a 2-3 days time we found that the same old problem
persisted and the said handset was given back to your service centre on 29/04/2015
vide their work order No. SUR/XM/15/00365.
Till date we are awaiting their response about the action taken in the matter.
You will appreciate that mobile is a necessary in our day to
day business and suffering very much this type of mobile handset which has
hardly worked.
We feel and are sure that said piece of handset is having
some inherit defects as such all-upon
you to replace it with new one good piece to avoid our further suffering
without any further loss of time to enable us to avoid any un-pleasant action
like going to consumer grievance-cell or
news paper.
We look forward to your prompt action in the matter. Was this information helpful? |
I have purchased a brand new phone from Flipkart at the time of purchase there is white spot in the screen and then I complaint to Flipkart customer care but they have not any response. This phone is going heat very much when using net or also heat without using net. Yesterday when when pick the phone to make a call then network of my both sim lost after 10 sec network show again network lost and again network show after 10 sec. I have very irritated from this phone.At the purchasing time I have purchased the 7 phones in my factory so if can't eble to refund or replace my phone in that case I have to go to the cunsmer court.And my registered no is [protected].