Xiaomi India — blocking of account for redeeming reward points

Website:

www.mi.com/in

Hi,

I am a regular buyer of mi india products (Phones, accessories). I have purchased so many phones through my mi account and earned so many reward points. But when i want to redeem the reward points, i am unable to redeem them, and it always show "all over" message. When i complained to the mi customer support, they simply say that i have purchased so many products from mi so they have disabled my account from redeeming the points.

As i am a fan of mi phones i have purchased so many phones for my family from my account. Stating that reason they have disabled my redemption of points. I have so many points so that i can get 1000 rupees coupon. For giving me 1000 rupees coupon they are playing a game for not giving them.