[Resolved]  Xiaomi India — complaint regarding my handset dead by xiaomi service centre

Address:

H No 86 C, Pocket I, New Delhi, Delhi, 110095

Myself Pradeep Kumar from Dilshad Garden Delhi. Mi user from 10 years.

Today i was gone your service centre for repairing my mi max prime. Issue in my handset is that my mi account is not login from 2 to 3 days and my handset is charging very slowly your mi store executive said that it should be repaired in 2 hours then after 7 hours they said sorry sir your handset has been dead i said what, what do you mean by sorry sir how easily u can say your handset has been dead without any warning without any written bond sign by me how u can say my phone has been dead. They said its our mistake we did not inform you in advance and written warning letter signed by you that's our mistake sorry sir. Without giving warning and conditional bond how can they dead my handset i am giving well conditional handset to your service centre. Please request you to resolve my problem i want my handset in well condition or refund my money asap. Take necessary action againt your mi store.

Please note that if the request is not considered favourably, i lodge a police complaint against your store and may approach consumer forum and mrtpc for redressal.

Service centre and documents attached details are given below:

PM Enterprises
Office no. 6, Ist Floor, DDA Market
Pocket - I, Dilshad Garden
Delhi -110095
Contact Person : Mr Yatin
Contact No. [protected]

Thanks
Pradeep Kumar
[protected]
[protected]