Xiaomi India — Delay in replacement

Address:Kolkata, West Bengal, 700061
Website:www.mi.com/in

It was really a bad experience with you guys. I had deposited my headphones for repair/replacement on 17th June'16. I was told it will be delivered as soon as possible.Its 30th today which means its almost two weeks now. I am leaving for Patna tomorrow and there is nobody to collect that even if it comes now. This is ridiculous and I am really upset as a normal delivery doesnt take more than a week and this is taking so long.

Now as I cannot collect that in person nor my aged parents. I want it to be delivered to my place.Kindly do the needful .
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There is burning mark on right side of the screen. Looking very bad and disturbing while reading. How can be happen within6 month. Screen gets very hot.I want replacement of my handset. What should I do for this.

Anil V Kshirsagar

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