Xiaomi India — MI TV 55 inch Qled TV - [protected]

I bought this TV online (through Mi portal) in February 2021 with extended warranty. In September the TV could not be switched on. I went to their store in Express Mall - they flatly refused to help me saying that only if I bought from them they would help. I had to go through a most convoluted process to get somebody to attend. Finally after 3 technicians had come and gone - I was lucky to get someone who understood the repair process and told me the sensor was gone and replaced it immediately. Eleven months later the same problem is there and I cannot get redressal. They are not responding at all in spite of formal complaints. I would strongly advise customers not to buy this product because after sales service is very poor. This is in spite of an 'extended warranty' for 3 years.