Xiaomi India — Mobile hanging after reset and restore

Address:

Mandsaur, Madhya Pradesh, 458001

Dear sir
I have xiaomi mi 4w mobile i purchased it last year date of 26/10/2015
Mobile detail is :- mi 4w price of online bill 12999 purchased from flipkart online billing date is[protected]
Imi no vg43560/mi ([protected])
My mobile is hang after restore and reset factory setting and confirm to all customer care of xiaomi
I called customer care of mi in ujjain but i am not satisfy with the customer care and his service
I want to change my mobile so please do the needful

Name sher singh panwar
Address of billing :- court parisar near post office district mandsaur madhya pradesh 458001