Address: | 560103 | Website: | xiaomi-mi.com |
I have purchased redmi note 3 with in two month i got some issue with the mic i submitted my handset to ludhiana service center on 06/08/2016. they told they will repair it with in maximum 15 days because they did not have spare parts. after 15 days i called to service center no. on 17 aug 2016 but no one picked my phone i complained about that to customer care & they registered my complaint on 17/08/2016 & told me that they will reply back to me with in 72 hrs. after that i called & chat many times to service center regarding the same but they had same reply to contact me in 72 hrs but no solution they had & in the mean time i tried to contact service center everyday finally they picked my call on 27/08/2016 & told me that your handset has not repaired so far because they did not get spare parts but for sure it will repair till 6/9/2016. but still my handset not repaired...& now service center is not picking my phone Was this information helpful? |
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