Xiaomi India — My mobile submitted before 14 days and did not repair

Address:

New Delhi, Delhi

I am user of Redmi note a product of xiomi. First i would like to say its a baddest on phone only look attractive but product quality is cheap. suddenly touch of mobile phone stopped working i submitted phone to service center and asked when you will you inform after repairing. service person said that he was not sure due to unavailability of part . now 14 days passed but no any message or response come from there. i tried to contact customer service no but thats also not contactable. mailed to xiomi service team 7 days passed no any reply from there i have no other phone i am unable to contact anyone i have many work on phone but i cant do anything please help as soon as possible.