Xiaomi India — Phone is fully dead by Service centre (QARMATEK Services Pvt. Ltd.)

Address:Sri Ganganagar, Rajasthan

I have purchased my Mi4 64 gb phone on 04/05/15 and after using it for 3 month my phone external speaker stopped working & Sparking Smell is coming from the phone. so i have used PickMi service in which Rs189 charged is taken for service me my defected phone.Today i recieved the parcel in which my phone was sent after opening my phone my phone is almost dead and not able to switch on my phone. i think there was charging issues. i charged it fro almost 5 hours but still my phone is not working. so i called up Xiaomi customer care & told me to send phone again which is again chargeable. Company is doing fraud with me after giving them phone for almost 20 days phone is fully dead. Please someone help me how to get rid of all these. I want my money back or full replacement now as my phone is not working now and is with me.
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Even I have given my MI Red Note since 21 days and there is no solution yet from Mi.

The customer Care even don't know about the status at all and they have just these words" Mam, please wait!

The phone is with Qarmatek Service center yet no update and solution given.

I am too much frustrated with their worst services.
They are just making the customers fools.

Use Mi pick and Drop Service with

Enquiry No. [protected]

Airway Bill No[protected]

kindly help us on the issue!
Again one more enquiry generated

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