Xiaomi India — Redmi Buds 4 Active

Address:

New railway road, Gurugram, Haryana

I ordered REDMI BUDS 4 ACTIVE on 1st Nov'23 & product delivered to me on 2nd nov'23 & very next day redmi buds is starting to issue. redmi buds auto connects with my mobile, when I'm not using it. (I have recorded the video as proof) Second issue was that I have been charging for 5 hours still the battery still shows 10% after 5 hours.
Product given to nearest service center for replacement because product in warranty. Now they are saying from last 10 days, they don't do replacement of my products or either give me any answer. I follow up them regularly but no reply from them.
IMEI / Product Serial Number – 45256/CEAGDF3TC12884
Service order Invoice number: 23MI06IN00361844