Xiaomi India — Redmi note fdd-in white, imei-, [protected] s/n[protected]

Address:

Kota, Rajasthan, 470124

I had visited kota for update of software for my above redmi note phone. After update, it was found that mobile is not working, however, there are returning the mobile without checking. Even they do not bother to check it before delivery. The working phone they are destroying. They response is very very poor. I understand technicians who are working are not at all trained. Even they are not trained to handle customer & service to customer is worst. I have visited earlier also & because of their negative & cold reception to customer, i did not took the service and came back after long time. This is the experience by almost 100% customer as i understood from customers (Suffers & victims) waiting for the services from 352 shopping centre - kota, hcl. It is clear they took the xiomi phone for upgrade & destroy the phone and there by earning rs170/- instantly & then earning another rs120/- for further checking to confirm that it will not work or yhey may earn further some handsome amount for repair by creating some problem & then solving. If this continues no body will buy phone from xiaomi make any more. We request you to correct this & cancel the fraud & cheater service centre immediately to save xiaomi business. You may survey this from any customer in kota.