Xiaomi India — regarding mi.com new feature cardless emi

migsp1

from Guntur, Andhra Pradesh

Website:

www.mi.com

Mi.com website started new feature for customer which was cardless emi option...in this feature customer get product through emi option without credit card... But there is an small procedure for apply cardless emi they verify customer aadhaar no, pan card, resident address, employee name, salary etc... But after this procedure they check bank account through zest payment gateway which was not secured by "ssl" certificate... It means they get the customer net banking "username and password"... And easily access it. And also chances dama stolen by third party... So please take necessary action against this issue... I'll also mention screenshot of my screen

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Nov 08, 2017

Updated by migsp1 Mi.com Website Started New Feature For Customer Which is Cardless EMI Option...In This Feature Customer Get Product Through EMI Option Without Credit Card...But There Is An Small Procedure For Apply Cardless EMI They Verify Customer Aadhaar no, Pan Card, Resident Address, Employee Name, Salary Etc...But After This Procedure They Check Bank Account Through Zest Payment Gateway Which is Not Secured By "SSL" Certificate...It Means They Get The Customer Net Banking "Username And Password"...And Easily Access It.And Also Chances Data Stolen By Third Party...So Please Take Necessary Action Against This Issue...i'll Also Mention Screenshot Of my Screen

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Comments

Sreedhar Gourisetti

from Hyderabad, Telangana

Given the mobile to MI4I service Centre on 17th Oct 2017 and on Nov 2nd when I went to collect the mobile they did not fix the problem and taken 100 rupees from me as part of service charge. They did call me in this days and when I called them it was busy.

migsp1's [Complaint's author] reply, Nov 10, 2017

Still in warranty or OUT Of warranty??