Xiaomi India — Regenersis service center fraud,VV Puram, Bangalore

Address:	560070
Website:	www.mi.com/in/service/repair

Mobile: Redmi Note 3 32Gb Gold
Date of Purchase: 6-June-2016
Issue: On october 28th 2016 noticed Battery draining very quickly, over heating of phone with some noise. As am WHEELCHAIR MOBILISED I requested my sister who had come to home for vacation from Mumbai to give my mobile for service with all the details, handset and charger. After two and a half week my mobile was ready so I requested my father to get my mobile as my sister had gone back. The service center people only gave mobile to my father but not the charger.
Later I called those guys to enquire regarding the charger and they completely denied taking charger and also argued that it was not seen in CCTV footage. Hence I requested my sister to call and speak with them and convinced my dad to go there and check the footage, as soon as they saw my dad they took 5 minutes and handed over some old not working charger without any word uttered or seeing the footage.
After informing my father regarding this he asked me to resolve this issue on my own, there was no proper response for my calls and they talk in such a way that I did not want to call them again. I don't want to buy new charger as I deserve to receive my original charger back or a brand new charger from service center.
Request: Give back my original charger or replace the old charger which you gave me with the brand new one, I can't visit your service center so home deliver it or send your representative and a unconditional written apology for cheating me.
Contact Details: [protected]@gmail.com